Answered By: Sarah Jenkins Last Updated: Sep 14, 2016 Views: 24
If a user is running OS X 10.10 Yosemite or OS X 10.11 El Capitan, they will need to download a specific version of Java provided by Apple due to the architecture changes contained in these specific operating systems. This version of Apple must be installed on the users' computer in order to run legacy applications such as Write-N-Cite 4 for Mac. To download this specific version of Java the user's will need to visit this specific link, http://support.apple.com/kb/dl1572.
After installing the version of Java provided by Apple, please have users check if their computer has the latest version of Java installed as well. To do this, users can open the Safari web browser and visit, http://java.com/en/download/installed.jsp.