Answered By: Fondren Research Services
Last Updated: Sep 14, 2016     Views: 37

 

“Request sent” means we sent your request off via the internet to a string of 5 potential lending libraries that own it.  "Request Sent" is the status of your request on the communication system that libraries use for interlibrary loan (OCLC).

Unfortunately, this status is not very meaningful, and is in fact confusing to our users.  The first library in the lending string is working on your request right now.  Hopefully, they will send it, and you will get it in a couple of days.  If they can’t fill your request, it moves on automatically to the next library in the string, and it will take a couple of days longer before we receive it.

In addition to how long a request is in the lending string before a library agrees to loan the item, delivery time can also be affected by how far away the lending library is and what shipping method they use.

The next status you will see on your account will be “Received”, but by that time you will also have gotten an email from us to come pick up your book.

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